Frequently Asked Questions!

Why don't I just get insurance?

The average price for insurance for a smartphone is £11 / month for a single device, and they lock you into a contract for a minimum of 12 months.

So you go to claim, excess is £50 minimum on a modern smartphone, you then have to send it off to be fixed, guess what? you have to pay for shipping + tracking which is easily £10 if not more.
Then you have to wait 2+ weeks for your phone to be repaired, really, who can live two weeks with out a phone? No one which is why you would then have to buy a temporary smartphone costing at least £50 if not more! so overall just to replace your screen you would be looking at least £110 and that not even including the cost for insurance. And it's only for one device!

We charge less than that for screen replacements even without a membership, so imagine the amount of money you would save by getting a membership with us!

Can I cancel at anytime?

None of our memberships are contracts so you can end them at anytime, Just call us today and we will be happy to help you out.

How many devices does this cover?

All our memberships are linked to a person not a device which means as long as the device is your own, your membership will fully apply!

What are the different levels of support?

We offer several different support packages with our memberships

Standard Support:
This is the support which we give all customers, for all products/services we sell

Priority Support:
This is where we provide free support for any issue you face on any device!

High Priority Support:
We will provide you with the same support as Priority but which is guaranteed same day

Highest Priority Support:
We provide the same level of support as high priority however the support is instant (meaning you get support there and then.)